At Smartfone Warehouse, your privacy is not just a policy—it’s a commitment. We value the trust you place in us when you visit our website, purchase a device, or interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
By accessing smartfonewarehouse.org (the “Site”), you agree to the terms outlined in this policy.
1. Information We Collect
We collect information that helps us provide a seamless shopping experience, improve our services, and communicate with you effectively.
a) Information You Provide Directly:
- Contact details (name, email address, phone number, shipping/billing address)
- Payment information (processed securely via encrypted payment gateways like Stripe or PayPal; we do not store full card details)
- Account credentials (if you create an account)
- Communications (when you contact customer support, leave reviews, or interact with us)
b) Information Collected Automatically:
- Device & Usage Data: IP address, browser type, operating system, pages viewed, time spent on the Site, and referring URLs.
- Cookies & Tracking Technologies: We use cookies to remember your preferences, analyze site traffic, and personalize your experience. You can manage cookie settings through your browser.
c) Information from Third Parties:
We may receive information from partners, like updated delivery addresses from carriers or fraud prevention data from payment processors.
2. How We Use Your Information
We use your information responsibly for the following purposes:
- To process and fulfill your orders, including delivery and returns.
- To communicate with you about your order, account, or inquiries.
- To improve our website, product offerings, and customer service.
- To send you promotional emails (only if you’ve opted in). You can unsubscribe anytime.
- To detect and prevent fraud, enhance security, and comply with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We only share data when necessary under these circumstances:
- Service Providers: With trusted partners who help us operate (e.g., shipping carriers, payment processors, IT support). They are contractually bound to protect your data.
- Legal Compliance: If required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, sale, or transfer of assets, your data may be transferred as part of that transaction.
4. Data Security
We implement robust security measures—including SSL encryption, secure servers, and access controls—to protect your personal information from unauthorized access, alteration, or destruction. However, no online transmission is 100% secure, and we encourage you to take steps to protect your personal data as well.
5. Your Rights & Choices
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications (use the “unsubscribe” link in emails).
- Disable cookies through your browser settings (note: some site features may not function fully).
- Request a copy of your data or object to certain processing activities.
To exercise these rights, contact us at privacy@smartfonewarehouse.org.
6. Third-Party Links
Our Site may contain links to third-party websites (e.g., manufacturer warranties, accessory brands). We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal information.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted here with the updated “Last Updated” date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out:
Email: official@smartfonewarehouse.org
Postal Address: Smartfone Warehouse, [Samegrelo Street, Poti, Georgia]
We are committed to working with you to resolve any privacy-related issues promptly and fairly.
Thank you for trusting Smartfone Warehouse. We are dedicated to protecting your privacy as passionately as we are about providing you with great mobile technology.